Pricing
Scalarium charges for every instance hour. There are no setup fees or monthly minimum charges.
Management
| Amazon Instance Type | Management costs per hour |
|---|---|
| Standard Instances | |
| Small Instance | 0,03 € |
| Large | 0,12 € |
| Extra Large | 0,24 € |
| High-Memory Instances | |
| Extra Large | 0,18 € |
| Double Extra Large | 0,42 € |
| Quadruple Extra Large | 0,84 € |
| High-CPU Instances | |
| Medium | 0,06 € |
| Extra Large | 0,24 € |
Instances are charged by the hour, rounding up. Each partial instance hour consumed will be billed as a full hour. The above charges apply for every running instance, but only cover the costs to manage your instances with Scalarium. They don't include charges imposed by Amazon for instance hours, bandwidth, network storage, and other used resources, which will be billed separately and by Amazon. Please consult the Amazon EC2 pricing page for details.
Support & SLA
Every Scalarium account includes the Community support package. If you need direct support and access to our Rails and hosting experts, you can purchase additional support packages.
| Community | Standard | |
|---|---|---|
| Knowledge Base | Yes | Yes |
| Tickets & Requests | Yes | Yes |
| Response & response time | Not guaranteed | Response within 4h during business hours |
| Telephone access |
No | Yes, by 2 named contacts during business hours |
| Included support hours | None | 3 |
| Price | free | 599 € per month |
Support packages are independent of the number of instances and are charged monthly, each partial month will be charged as a whole. Each additional support hour will be charged 125 € per hour or partial hour. Business hours are: 9am to 6pm CET.
The community support does not include an entitlement to direct/active support or response times.
Consulting
If you need help to move into the cloud with your application, want help with performance optimization, code reviews send a request to consulting@scalarium.com
General Information
All prices in the price list are net price. Value Added Tax will be applied in the invoice.
Please refer to the Scalarium Terms of Service for the conditions and terms on the services provided by Scalarium and the Scalarium support packages.
